A competitive salary of €25,000 with an achievable performance related bonus of €2000 per Annum.Must have a suitable work from home workspace.Enviable organisational skills with accuracy & attention to detail.A great attitude and enjoy working as part of a team.Experience with Microsoft Office with Word & Excel is necessary.Great communication skills with a superb telephone manner.Strong track record in meeting targets and Key Performance Indicators.Previous customer care or industry related experience preferably in retail or hospitality.Leaving Certificate is a minimum requirement.
#PHONEAGENT SOURCE PROFESSIONAL#
Offer professional advice on the Insurance Products we offer in accordance with regulation.Resolve all queries on a first call resolution basis.To take inbound policy queries from our customers in relation to our motor, home and direct debit products.To meet and exceed your assigned individual and team targets.Deliver first class service to our customers.We are looking to speak with people who are passionate about delivering a best in class services to our customers. We are looking for professional people to join our team, who are keen to develop a career for themselves within the insurances sector. We invest in our staff through coaching and development programmers to enable them to reach their true potential. This job as Customers Care Phone Agent will involve you being the point of contact with a large volume of calls that we expect to be answered in a professional, friendly & efficient manner. This role as a Customers Care Phone Agent with 123.ie is committed to delivering extraordinary standards of customer care and professionalism. We are currently expanding our call centre in Dundrum. This is an excellent unique career opportunity for a Customer Care Phone Agent to join our dynamic and fast pace customers service team in Dublin. While the role is based in Dundrum, due to current guidelines there will be a requirement to be able to work both from home and also in the office. We are the leading extraordinary team within the insurance industry when it comes to what we provide and how we provide it. Here, at 123.ie we pride ourselves on offering a highly skilled Customer Care Team, who will always ensure we deliver an outstanding customer experience at every point of contact with our customers.
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